You can e-mail me at cokottoshop@gmail.com
you can PM me at our facebook page
or you can buy directly from our website at
http://www.cokottoshop.com
What kind of payment do you accept?
We accept payment through bank transfer (Maybank2u), and credit cards (via PayPal).
If you would like to pick up your purchase, COD would be acceptable as well. We also offer delivery for Shah Alam and Klang customers.
How about custom orders payment?
For custom orders for handmade items by CokottoHand, a 50% deposit is needed to secure the order and for us to start making the orders. Upon completing the orders, we will notify you by e-mail to make payment for the balance. We will post the order once we have confirmed that payment has been made.
How do you deliver our purchase?
All delivery will be made by POSLAJU Malaysia courier service. Basically we will use the next day delivery.
All delivery will only be done once we have confirmed a full payment from our customer. Please include our e-mail when making payment using bank transfer. You can also sms (stating date and time of payment) or send us a copy of the receipt to our e-mail as proof of payment.
Faulty product & return policy
We will not accept product return or refund request due to shipping or delivery faulty.
However we may arrange for replacement or return if product is faulty by our mistake. Please check your order upon arrival and inform us within 48 hours if any damage to the items you ordered.
Thank you for purchasing with us and we truthfully hope you enjoy using them as much as we enjoy making or choosing them exclusively for you.
Yours sincerely,
Cokotto Shop
No comments :
Post a Comment